We loved Meagan! She was awesome. I brought my 3 kids in and she explained everything she was doing to them. They had a great time.
The people were very very helpful with Badger. The other ladies in the room were very understanding when I was upset to see my dog hurting. I really like that the doctor/nurses go over the cost of things beforehand.
Wonderful clinic. Will come back and refer if I get a chance.
I came from an excellent vet in Calgary and I am very satisfied with the doctor. She made my dog and me feel very cared for. The front staff and doctor were friendly and helpful.
Super friendly staff!! Obviously they love the work they do and it shows in how they treat their clients. I was EXTREMELY satisfied with the care they provided to my pet. Thank you Heartland!!
The doctor and techs were very approachable and accommodating. The information you provided was very helpful.
[All the staff] were just wonderful; settled me down with their great care.
Thank you for the wonderful experience. Everybody made it great!
Dr. Rotaru took the time to talk with me. He’d explain things which I greatly appreciated. He didn’t rush me out. I spoke with (Amanda and Angela) on the phone and they were very friendly.
The doctor and vet assistant took a little extra time with us which was greatly appreciated. Riddick is my first pet and I appreciate all the advice.
[All the staff was] very professional and courteous at the same time, they made me and my dog Hector feel welcome.
Ringo loves going to the vet! Everyone is friendly and helpful. Thanks!
The doctor treated my pet so nicely, made me feel comfortable. The assistant was really great, she had an answer for every question I asked. Heartland exceeded my expectations and are very friendly, and care for animals in a way that a pet owner would!
Thank you Dr. Rotaru and Dr. Berdini for helping little Miss Jess (aka Bob-Cat) get a second chance at life. Although this stray cat was not a part of our plan, we love her and are grateful to have found her. You are all wonderful!
My dog Daisy’s stitches have healed very very nicely. She never licked or minded the area. Thank you!
Everyone was great!
Dr Georghe and all the other staff that helped us were phenomenal. We really appreciated the personal touch. You can tell pets are looked after in that clinic as well as they would be at home. It’s a great feeling. Really appreciate that you give options and don’t pressure into treatments. Thank you.
[There was] the girl at the front who was excited to do the fecal exam. She totally made my day by loving her job so much.
**NOTE – “The girl” was Meagen, one of our animal health technologists. She loves running fecal samples, as there is a surprising amount of information in them!!***
The previous vet [at another clinic] that I had taken Bromley to examined him quickly and did not allow for any questions. He did not seem to care about Bromley. My experience with Dr Gheorghe was the opposite. He genuinely seemed to care about Bromley’s health. Both Dr. Gheorghe and the vet tech allowed me to ask questions and answered them well.
It is too soon to tell if there is anywhere I would suggest improvement. My first impression was positive.
Dr Gheorghe was especially pleasant.
Best vet office every. So friendly. Staff makes you feel good. All my concerns were addressed and felt I could ask them anything. What I most liked was their ocncern for saving me money without compromising my pet’s care. Rare to find. My Thanks!
Paul and Pam Kirsten
The doctor was very informative. Meagen was amazing with my puppy and made up feel welcome! Great job Meagen!
Everyone was pleasant! Each person I met so far was friendly, knowledgable and welcoming.
Lesley Lynch, Dave Scott, and Teddy
Everyone has been to kind and welcoming! We are pleased to have chosen Heartland; we know our dog and cat will be very well cared for!
“Uncle George” is very kind, knowledgable, patient. Meagen Lynn is fabulous! Ver knowledgable and helpful. I have already recommended you to a friend! Very happy we switched vets! Should have done this a long time ago! Thank you for great service and being so kind to Indy!
The vet tech was very knowledgable (sorry I don’t remember her name)! This was a great first visit and we look forward to bring our other pet Raina in when her shots are due.
Maylee’s surgery was very successful and she did not suffer pain or side effects. All the front desk service staff were pleasant. Excellent service and outstanding operation. Small stitches and a clean cut and fast recovery. Thank you all.
I wish I lived closer – wonderful staff. Dr Rotaru is FANTASTIC!!
The reception staff were awesome. Everyone treated my pet like a king! The doctor exceeded my expectations. We talked about Panzer a lot more than I thought we would. Upon walking in, I felt “at home”. And for me to feel that comfy I know my pet’s best interest is at heart. Love you guys! All the staff was amazing! They treated us like royalty! Panzer is one lucky pooch!
Remington and Winchester (and Shannon and Dan Hall)
All your staff are wonderful. Thank you to all the Heartland staff and doctors for the wonderful care to Jetter.
The clinic and staff were very welcoming and friendly! You can tell that Dr Berdini and all of the other staff genuinely love animals and care about their health and well being.
Gave us information for agility classes. Really went the extra mile!
Everyone was fantastic! Tegan gets nervous and everyone was so patient and friendly with her! Thank you!!
The girls were friendly and knowledgeable! Dr Gheorghe was great too Thanx again for getting our pet in so quickly!
The entire staff was fantastic and make me feel good about bringing my dog there. Definately will tell friends/family about the clinic – glad I stopped in!
I wasn’t sure what to expect. Was pleased at the end of the appointment.
Angela and Dr Rotaru were excellent and caring. He explained the procedure in detail and put my mind at rest that Anu was in excellent hands.
Belle definately enjoyed her visit at the vet. (She was) well cared for.
The doctor was friendly and very caring with our dog Bailey. We were very impressed with the care and friendliness. We also appreciate you accomodated us with Bailey even though we did not have an appointment. Bailey is doing well. Thank you again.
I want to express a HUGE thank you to Dr. Rotaru and Angela for helping me with my macaw when I showed up at closing time on Friday. She had somehow gotten a metal link wedged onto her lower beak and it wasn’t coming off without some help. I couldn’t fix the problem myself and didn’t know who to turn to, but when I walking in the door, they both stepped up to the challenge. With a lot of effort and bird-wrangling, it finally came off.
Again, thank you so much for your help.
Mandy and Kiko
**NOTE – At Heartland, we do not provide medical services to exotic pets. In this instance Mandy just needed a few extra hands to help her get the ring off of Kiko’s beak. If you need medical advice for your exotic pet, please contact a vet who is familiar with and comfortable treating exotics.**